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November 20, 2005

The Redondo Beach Chamber's Current Position on the 310 Area Code

 

We have avoided an expensive and inconvenient area code split but the battle continues. The Redondo Beach Chamber believes that the California Public Utilities Commission's (CPUC) decision on the 310 area code is flawed. The CPUC proposal attempts to resolve our arguable number shortage with an overlay. This proposal will require that 1 + the area code + the number must be dialed on every call. That is 11 digits for every local and long distance call.

You won't even be able to use your redial feature for missed calls. The requirement to dial the "1" will cause the re-dial feature to fail.

Currently, if you miss a local call, you may select re-dial from your phone menu to place that call. The CPUC promotes a solution which will ruin a perfectly good feature on our telephone network. We support a 10 digit dialing overlay (with permissive 11). This will expand the re-dial feature on your home phone to work on local and long distance calls.

Perhaps the CPUC is listening to land-based phone companies who argue that 10 digit dialing is "confusing". Wireless phones use 10 digit dialing. The explosive growth of new wireless customers counters that argument.

We are about to become an 11 digit dialing island. The CPUC proposal would make the 310 area code the only overlay in California, and perhaps the nation, where customers must dial eleven digits instead of ten.
Future overlays will likely be 10 digits.

The Federal Communications Commission (FCC) has Parity Rules. Parity rules require that 1. What works in one area code should work in another and 2. What works on a cell phone network should work on your home or land-based phone. The CPUC decision therefore lacks parity and may be in violation of FCC rules.

We continue to press for proof that an overlay is necessary. The Redondo Chamber maintains support for inventory guidelines for numbering resources, which will help to preserve the 310 Area Code and five other area codes in California that are risk. We also support the establishment of guidelines by which phone carriers can determine their six-month inventory, require phone carriers to assess their inventories and file inventory reports to the CPUC every six months and necessitate phone carriers to return excess inventory blocks. We also support expanding consumer protection by making carriers more accountable for their number inventories.

Should we require relief for our 310 area code, the relief should be intelligent, economical and simple. We deserve parity with other area code overlays. We believe that 10 digit dialing (with permissive 11) offers the fairest solution for Redondo Beach.
 

July 1, 2005

Panel Advances 310 area code bill
Legislation asks PUC to develop rules "to make sure the phone companies aren't stockpiling numbers."
 

By Michael Gardner
From the Daily Breeze

Copley News Service

SACRAMENTO -- Two South Bay city councilmen left the Capitol on Thursday satisfied that their mission succeeded in helping to secure legislation that would push phone companies to submit unimpeachable proof of disappearing numbers before they can launch a second area code in the 310 region.

A Senate committee Thursday approved legislation that would ask the Public Utilities Commission to develop a complete accounting of available numbers in the 310 area code before an overlay or area code split is considered in 2007.

"The Federal Communications Commission lets telephone companies keep a six-month inventory of new telephone numbers on hand to meet the demand for new numbers, but there are absolutely no rules about how that inventory is calculated and no assurance that companies aren't just sitting on more numbers than they need," said Sen. Debra Bowen, D-Redondo Beach.

"The goal here is to have the Public Utilities Commission develop the rules needed to make sure the phone companies aren't stockpiling numbers just to create an artificial shortage, forcing a split or an overlay sooner than one actually needs to happen," she said.

The measure has been significantly weakened through its tortuous path in the Legislature, going from spelling out specific accountability requirements for the phone companies to its present form that is merely a recommendation.

But the revised legislation would seem to have a better chance to reach the governor's desk. Phone company representatives, who succeeded in winnowing out draconian accounting systems proposed in earlier versions, did not put up an aggressive assault on the latest offering.

Lomita City Councilman Mark Waronek shrugged off suggestions that the surviving language is not as tough as originally planned.

"We just want to make sure we're getting an honest answer as far as an inventory goes. This should do that," he said.

Redondo Beach Councilman Steven Diels, who owns a customer service call center, added, "We don't want to be onerous. All we want is to have an inventory guideline that is trustworthy. If these amendments work, we're happy with it."

The legislation is another round in a six-year battle by many South Bay residents and businesses who suspect that phone companies have not been fully forthcoming over the amount of phone numbers still available within the 310 area code.

"We just want the numbers to really be gone before we have to dial 11 digits and change our stationery," Diels said.

Phone companies opposed to controls say they need the flexibility a new area code would afford to give customers a broad range of numbers and to accommodate a surging demand for extra lines.

Bowen, who presented the legislation, pointed out that companies claimed back in 1999 that the inventory was rapidly depleting.

"Here we are, six years later. The 310 still exists as it was. The world hasn't ended. Nobody's failed to get a 310 number," Bowen told the Senate Energy, Utilities and Communications Committee.

The legislation, AB 1380, was introduced by the late Assemblyman Mike Gordon, D-El Segundo. Bowen has adopted the measure to keep it moving ahead.

The 7-3 vote sent the bill to the Senate Appropriations Committee.
 

April 15, 2005

Stop the Public Utilities Commission Proposal to Establish a "Triggered Overlay" in the 310 Area Code

 

Redondo Beach Chamber Position: OPPOSE

 

Issue

 

A “triggered overlay” is designed to extend the life of an existing area code that is near exhaust, without having to implement a split. This premise assumes that there is an adequate system in place for evaluating numbering resources.

 

Unfortunately, the current system is rife with inconsistency and manipulation, and provides inadequate consumer protections. The lack of specific regulation in this area has led to a situation where the carriers have more control over how such resources are managed. Consumers neither have confidence in what carriers represent, nor do they have adequate means to evaluate carrier representations. Without an objective means of defining the inventories carriers may maintain and established guidelines for consistent inventory management, there can be no agreement on the “trigger” itself.

 

Public meetings scheduled will provide a presentation describing the elements of both the geographic overlay as alternative means of creating a new area code.  Members of the public will be provided an opportunity to speak.

 

Tuesday, April 26  2:00pm at El Segundo City Hall

Tuesday, April 26  6:30pm at Redondo Beach City Hall

 

Why We Oppose the PUC Proposal


The Chamber believes it is premature to establish
a triggered overlay without the appropriate regulatory framework in place to evaluate the current inventory of numbers within 310 or any other area code in the state. Not only is a triggered overlay bad for consumers, it would also set a bad precedent for area code management in California.

 

April 12, 2005

The 310 Area Code Issue - In Depth

 

The rapid growth in demand for telephone numbers, particularly with the growth of the wireless telephone industry in California, has led to a proliferation of new area codes. The California Public Utilities Commission (PUC), which is tasked with managing the numbering resources for the state, is authorized to order the split of an area code (and the launch of a new one in that area) when it determines that an area code is nearing exhaustion.

 

Such splits are costly and inconvenient to consumers and businesses because they necessitate numerous expenses such as changing letterhead and marketing plans as well as contacting clients and others to inform them of number changes. Splits also represent a particular burden to seniors and the disabled community who face significant challenges to change their dialing habits.

Under current law, telephone numbering is regulated in part by the PUC and in part by the Federal Communications Commission (FCC). The Public Utilities Code requires that the PUC implement “all reasonable” conservation measures before approving an area code split, meaning that the PUC must ensure that the area code is truly running out of numbers before it deems a split is necessary.

 

The FCC, meanwhile, has adopted various rules relating to the utilization of numbering resources, including authorizing each carrier to maintain no more than a six-month inventory of numbers. Neither the PUC nor the FCC has set forth specific directives for how carriers determine their inventory needs.

Because the PUC relies so heavily on carriers for information about number utilization, it cannot ensure that it has implemented all reasonable conservation measures and no law or regulatory policy currently exists, at either the state or federal level, that allows the PUC to independently and adequately track carrier inventories. Additionally, information on number utilization is not provided to the public, so consumers have no recourse to challenge assumptions.

 

October 20, 2004

Area Code Split is Costly to Redondo Beach Business

 

The Chamber's Position on a 310 Area Code split

- It is not necessary to split the 310 area code at this time.

- Thanks to the very successful number conservation measures that the PUC and Federal Communications Commission (FCC) have already put in place, we are actually gaining available numbers in the 310 area code. Innovation is working and there are more numbers available in the area code than a year ago.

- The PUC has made great strides in number conservation. Their policies are working. Additional measures should be implemented.

- The “crisis” the carriers believe is imminent is artificial - The FCC and CPUC historically have been overly pessimistic when forecasting how soon a particular area code is going to run out of numbers. Numbers are consistently used at a much slower rate than is predicted by telephone carriers. Area codes shouldn’t be changed for the convenience of the carriers

- We want to ensure that local disruptions to our residents and businesses won’t unnecessarily happen through an unneeded area code change.

- In this economic climate, disruptions and costs to business from an area code change will be magnified in the harm they will create.

- Many businesses rely on a stable telephone number as a lifeline to their customers. Area code splits force them to reconnect with those customers.

- Small businesses must also undertake the expense of new advertising, stationery, signage and other materials to reflect the new telephone number.

- Senior citizens rely on a stable telephone number to stay in touch with family, friends and doctors.

- Cities incur costs for area code changes too.

- Number inventory must be managed the way any business would be expected to manage its inventory.

- In this time of limited budgets, a slow economy and general disruptions to our daily life, changing our area code when there could be years of available numbers still remaining is unjustified.

Bottom Line

Don’t split the 310 area code now. Watch the number usage closely and redouble efforts to free up additional numbers and slow the rate of number exhaust by petitioning the FCC for additional conservation measures.

 

October 20, 2004

Redondo Beach Chamber Assists in Defeating Plan to Split 310 Area Code


Redondo Chamber businesses and residents located south of Los Angles International Airport and Imperial Highway received some good news last week: they will be able lo keep their 310 phone numbers- for now.


Meeting on Oct. 7, the California Public Utilities Commission rejected a plan that would have split the 310 area code due to a dwindling pool of available phone numbers.


Over 60 letters from chamber members who opposed the split were sent to the PUC Commissioners. Testifying at the hearing in San Francisco and representing the South Bay were Tom Martin, from Supervisor Don Knabe's office; John Parsons; Councilman from Redondo Beach and immediate past
chair of South Bay Cities Council of Governments; Eric Edwards, from Jane Harman's office and Olivia Lopez, from the Torrance City Manager's office.
 

The 4-1 vote to reject the geographic split means residents in the South Bay won't be switched to a 424 area code. Under the proposal, the 310 area code would have been for the area north of LAX and the Imperial Highway.
 

According to the CPUC, there are now 132,000 more available telephone numbers in the 310 area code than there were last October, when the commission last considered the proposal.
But commissioner Loretta Lynch, who opposed the split, said 2 million phone numbers are still available.
 

In an effort to conserve telephone numbers, the commission implemented measures over the past two years such as number pooling, wireless portability and tightened restrictions on how telephone carriers use blocks of numbers.
 

"The success of (he PUC's number conservation measures has consistently spared the families and businesses of the 310 area code the burden of a split," Lynch said.
Some commissioners have indicated their interest in pursuing an overlay as originally implemented on a short-term basis in 1999.
 

The coalition will continue to work with the CPUC to implement phone number conservation methods to extend the life of the 310 area code.


Background

 

The 310 area code is once again in danger of being split in half. If this happens, every telephone number in the South Bay would have to switch to area code 424.

 

This issue is on the agenda for the September 23 meeting of the California Public Utilities Commission (PUC). Commissioners will consider the decision of an Administrative Law Judge that calls for implementing the split of the 310 area code. Dialing changes would start around May 2005.
 
PUC Commissioner Loretta Lynch has presented an alternate decision which states that there are still sufficient numbers available and with additional number conservation measures, the 310 area code could remain intact for at least several more years.

 

Commissioner Lynch has already been instrumental in spearheading successful number conservation measures that require the carriers to use the numbers available more efficiently.

 

The Chamber SUPPORTS Commissioner Lynch's alternate decision.

 

Click here to contact the Redondo Beach Chamber for more information

 

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